At Travel Convex, we are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We may collect the following types of information:
Personal details (name, phone number, email address)
Travel-related information (preferences, booking details, identification documents if required)
Business and IT-related information for service delivery
Payment and transaction details
Any other information voluntarily provided by you
2. Use of Information
We use the collected information for:
Processing travel bookings and providing IT services
Communicating regarding inquiries, services, and updates
Improving our services and customer experience
Maintaining records and ensuring legal compliance
3. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, no online system is completely secure.
4. Sharing of Information
We do not sell or rent your personal information. Information may be shared only:
With travel partners (airlines, hotels, transport providers) for booking purposes
With IT service providers and partners for operational support
When required by law or regulatory authorities
5. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience, track website performance, and improve services.
6. User Rights
You have the right to:
Access, update, or correct your personal information
Request deletion of your data (subject to legal obligations)
Opt out of promotional communications
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices or content.
8. Data Retention
We retain your information only for as long as necessary to fulfill service and legal requirements.
9. Policy Updates
Travel Convex reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting.
10. Contact Us
For any questions or concerns regarding this Privacy Policy, you may contact us through our official communication channels.